Privacy Policy

The Tile Doctor has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website.

Contact and Request Forms
Our website uses forms to contact us, request inclusion in our product experts section, and to receive more information about our products. These forms can request any of the following personal information including but not limited to: name, company name, address, telephone and fax numbers, email address, and date and time contact was made. Users may also be asked to provide optional information that The Tile Doctor uses to better understand its customers and their needs.

IP Addresses
We capture and store your IP address anytime you fill out one of our contact or request forms. We do this for security reasons in order to ensure the validity of your petition.

On occasion we will ask visitors to our website to fill out surveys. These surveys will help us better understand how to serve our customers and how well our website is working. In return for completing a survey, you may be sent a free gift. So that we can send you a free gift, the questions on the survey will include your name, address and telephone number. You can fill out the survey without giving us your contact information, but we will not be able to send you a free gift.

Personal Information Disclosure
We do not share your personally identifiable information with third parties, except in the following circumstances:

Third Party Service Providers – We may share personally identifiable information with third parties, who perform service for us, such as data analysis and customer service. These third parties have access to personally identifiable information to perform their services but not for other purposes.

Law Enforcement – In the event that we have a good-faith belief that it is necessary to share personally identifiable information to comply with laws or regulations and protect our customers, the public or our business.

Sale or Merger – In the event that our business or a portion or all of our assets are sold, personally identifiable information may be included as a transferred asset in the sales transaction.

This website contains links to other websites. Please be aware that The Tile Doctor is not responsible for the content or privacy practices of such websites. We encourage our users to be aware when they leave our website and to read the privacy statement of each website they visit. This Privacy Policy only applies to information collected on this website.

This website has security measures in place that are intended to protect against the loss, misuse and alteration of the information under our control. We use a secure server designed to protect you from the unauthorized use of information supplied to us on our website.

Changes to Our Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Your continued use of any portion of the website following the notification or posting of such changes will constitute your acceptance of these changes.

If we decide to change our Privacy Policy, we will post these changes on our Homepage so our users are always notified of our policy.

In the unlikely event that The Tile Doctor becomes insolvent and seeks protection under the bankruptcy laws, or should The Tile Doctor choose to be sold to or merge with a third party, The Tile Doctor may share your personal and non-personal information with the third party that purchases the URL “” or the assets of The Tile Doctor. We will endeavor to make such transfer subject to this Privacy Policy, as it may be amended from time to time.

Acceptance of Privacy Policy
By using the website and its services, you signify your acceptance of this Privacy Policy. If you do not agree or are not comfortable with any policy described in this Privacy Policy, your only choice is to discontinue your use of the website.

Contacting the Website
If you have any questions about our website or our privacy policy, please contact us via our contact option located in the header portion of the website or you can call us at 1-877-TileDoc (845-3362).